TrustTalk

Trust takes years to build, seconds to break and forever to repair

TrustTalk

Trust takes years to build, seconds to break and forever to repair

Economics

Why Trust Matters

Severin de Wit - May 18, 2023

Lobbying, Politics

Trust & Ethics

Severin de Wit - April 20, 2023

Management

Exploring Trust in Law: a Multidisciplinary Perspective

Severin de Wit - March 23, 2023

Communications, Conflict Management

Saying Sorry and Trust Repair

Severin de Wit - March 14, 2023

Risk Management

Trusted Imperative KPMG US

Severin de Wit - March 9, 2023

Experience, Lifestyle, Psychology

The Human Psyche and Trust

Severin de Wit - February 24, 2023

Research

Measuring Trust

Severin de Wit - February 10, 2023

Education, Science

Rebuild Trust between Science and Society

Severin de Wit - January 27, 2023

Definitions

Trusting, Trustworthiness and Trust

Severin de Wit - January 22, 2023

Communications, Finance

Trust and the Role of Central Banks

Severin de Wit - January 12, 2023

Book Review

Book Review: “In Praise of Skepticism, Trust But Verify” by Pippa Norris

Severin de Wit - December 30, 2022

Podcasts

We reached a milestone: 60 episodes. A Big Thank You

Severin de Wit - December 27, 2022

Holidays

Santa Claus’s Christmas interview

Severin de Wit - December 24, 2022

Podcasts, Publications

Help us make more Podcasts on Trust in 2023

Severin de Wit - December 17, 2022

Data, Internet

Trust & Internet Data

Severin de Wit - December 15, 2022

Lifestyle, Research

Gen Z & Trust

Severin de Wit - November 30, 2022

Literature, Management, Research

Interorganizational trust

Severin de Wit - November 10, 2022

Economics

Exploring Trust in Law: a Multidisciplinary Perspective

March 23, 2023

Communications, Conflict Management

Trusted Imperative KPMG US

March 9, 2023

Experience, Lifestyle, Psychology

Rebuild Trust between Science and Society

January 27, 2023

Want to See More Stories?

Our guest today is Marguerite Soeteman-Reijnen, former Chairman of the Executive Board of Aon Holdings B.V. and member of SER Topvrouwen. She tells about her journey to her current position and her interest in supporting and encouraging women in leadership roles. She emphasizes the importance of trust in her career success and the success of the organizations she has led. Trust is particularly significant in the insurance industry, where she started her career, as it is based on the principle of ultimate good faith. Marguerite explains that building trust involves logic, empathy, and authenticity. She believes that trust is crucial in relationships and leadership and highlights the role of trust in women’s leadership.

The interview also discusses a study that suggests women are less prone to losing trust and more likely to regain trust even after repeated transgressions. Marguerite attributes this to women’s optimism and relationship-driven nature. However, she notes that personal experiences and the frequency of trust violations can influence individual responses.

When it comes to balancing trust and empathy with making sound business decisions, Marguerite mentions the importance of trust but verify approach. She emphasizes the need to gather all relevant information, maintain competence and confidence, and have realistic self-awareness. Building trust with underrepresented groups requires leaders to foster an inclusive and belonging culture. In her former role at Aon Holdings, trust is vital in providing risk and insurance solutions to clients. We talk about a recent report on sexually transgressive behavior in a TV show and the importance of independent and unbiased investigations to maintain trust. She offers advice to young women aspiring to leadership roles in underrepresented industries, the importance of continuous learning, asking questions, making oneself visible, and believing in oneself.